Shipping policy

At CycleWerx Inc., we strive to deliver your order quickly and efficiently.

Shipping Locations

We currently ship within Canada.
Shipping to the United States is coming soon.

Shipping Rates

All products are shipped at a flat rate.
Shipping costs are calculated at checkout and remain consistent regardless of order size or quantity (unless otherwise stated).

Shipping Method

All orders are shipped directly from our manufacturers and suppliers.

Processing Time

Orders are typically processed within 1–3 business days after payment is received.

Delivery Estimates (Canada)

3–10 business days
Delivery times are estimates and may vary.

Multiple Shipments

Items may ship from different suppliers and may arrive in separate packages.

Tracking

Tracking information will be provided once your order ships.

Incorrect Addresses

CycleWerx Inc. is not responsible for orders shipped to incorrectly entered addresses.

Lost or Damaged Shipments

Please contact us within 7 days of delivery if your order is lost or arrives damaged.

Duties & Taxes

All applicable taxes are calculated at checkout for Canadian orders.

Important Notes

  • Orders may ship from multiple suppliers

  • Delivery timelines are estimates and not guaranteed